If you need to refund your ticket, log into the registration system and click the “Request Refund” button on the Ticketing Sales page.
If you request the refund before the Refund Deadline, your payment will be refunded to the payment card that purchased it (minus fees) and your ticket will be offered to the next person on the waitlist.
Tickets are only valid for a specific registrant and cannot be gifted or resold outside the LoF registration system.
**Once a refund is requested, the ticket is forfeited.**
IMPORTANT TICKETING DATE FOR REFUNDS
The deadline for a guaranteed refund is Friday, May 18,m 2018 at 11:59 PM.
From May 19, 2018 on, refunds will only be issued if a ticket is purchased by someone on the waitlist. If the ticket is purchased, you will receive a refund AFTER the event is over.
We will refund all remaining qualified tickets by July 31, 2018. Please wait until after this deadline to contact the ticketing team about the status of your refund.
Once you push that button, the ticket is no longer available to you. You cannot show up at the gate to claim a ticket that you have asked to have refunded.
Have questions about refunds? Email firstname.lastname@example.org to reach the ticketing team.